FAQ
When can I order?
Soon. We are finishing the first designs and checking samples in person. People on the list see the artwork first and get the first chance to order.
Is the artwork licensed?
No. Every design is drawn in house. We do not use sports teams, colleges, cartoon characters or other brands, and we do not sell catalogue designs you have seen elsewhere.
Are these sets for American mahjong?
Yes. The sets are made for American mahjong, jokers included.
Will you sell racks, mats and bags?
Yes. We plan to sell them alongside the sets, and together in a bundle.
What are the tiles made of, and how many are in a set?
We publish the full details for each set, including materials, tile count and what is in the box, once our samples have passed inspection. We will not guess before then.
Where do you ship?
Within the United States only.
What is your return policy?
30 days from delivery. See the Returns page for details.
How do I contact you?
Email hello@windandwall.com.